Mental Wellbeing

Practical Relaxation Series:

Sign up for one or more sessions! Each session is about one hour.

Explore simple relaxation techniques and get started on managing stress and improving your health and overall well-being today!

INTRO TO STRESS

This hands-on session reviews causes of stress, relaxation response, and ways to manage stress. Focus: Deep breathing & guided imagery.

INTRO TO MINDFULNESS

This session introduces mindfulness, which helps reduce stress by focusing awareness on the present moment.

INTRO TO REFRAMING OUR THOUGHTS

Our thoughts can influence our feelings and actions. Improve your mood by thinking in a flexible and more balanced way!

PRACTICING GRATITUDE

Practicing an “attitude of gratitude” can have health benefits such as less anxiety, better sleep and more happiness!

Learn how to get started with as little as 5 minutes a day!

Email [email protected]

Internationally Educated Nurses

If you are currently located in Manitoba:

Are you an international educated nurse seeking information on opportunities in Manitoba? The Manitoba government supports internationally educated nurses (IENs) with a streamlined pathway and financial support to help IENs who are already in Manitoba begin working as nurses in the province sooner. Learn more about support available in Manitoba.

Register with the Manitoba Internationally Educated Nurses (IENs) Program

When you enroll in the Manitoba Internationally Educated Nurses (IENs) Program, you access a team of people who will create a plan with you to support you through all stages of becoming a nurse in Manitoba. Complete the intake form

If you are an internationally trained nurse, or other care provider, located outside of Canada:

Please contact [email protected] and we’ll connect you with someone to discuss next steps for working with Interlake-Eastern RHA.

Pledge of Confidentiality

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The Interlake-Eastern Regional Health Authority, as a Trustee, is bound by The Personal Health Information Act (hereinafter called PHIA). Pursuant to PHIA, the Interlake-Eastern RHA is required to protect the confidentiality and privacy of its patients’ and clients’ personal health information. As a result, the Interlake-Eastern RHA will not disclose personal health information except as may be allowed and required by PHIA. The Interlakeu0002Eastern RHA requires that its employees, volunteers, students, and others associated with the Interlake-Eastern RHA act in this manner. All employees and those associated with the Interlake-Eastern RHA must be provided with PHIA education and understand their obligation to comply with PHIA and the Interlakeu0002Eastern RHA’s policies regarding the confidentiality of personal and personal health information. WHAT IS THE PERSONAL HEALTH INFORMATION ACT (PHIA)? PHIA is provincial legislation that incorporates the common law right of an individual to examine and receive a copy of his or her personal health information. It also limits and controls the manner in which personal health information is collected, used, disclosed, stored and destroyed. We are required to protect the privacy and confidentiality of all personal health information obtained, handled, learned, heard or viewed in the course of our work or association with the Interlake-Eastern RHA. The purpose of PHIA is to protect the confidentiality of information provided by individuals to health care professionals so as to ensure that personal health information is protected and individuals are not afraid to seek health care or to disclose sensitive information to health care professionals. PHIA policies are found in the Interlake-Eastern RHA’s General Administration Manual, under section 7, Health Information. WHAT IS PERSONAL HEALTH INFORMATION? All information, whether recorded or exchanged verbally about an identifiable individual that relates to:  The individual’s name, health or health care history, including genetic information, about the individual or the individual’s family;  What is learned or observed, including conduct or behaviour, which may be a result of illness or the effect of treatment;  The provision of health care to the individual. Individuals include co-workers or families of co-workers when they are patients/clients of the Interlake-Eastern RHA;  Payment for health care provided to the individual and includes:  the personal health identification number (“PHIN”) and any other identifying number, symbol or particular assigned to an individual, and  any identifying information about the individual that is collected in the course of, and is incidental to, the provision of health care or payment for health care.  The individual’s personal information, including financial position, home conditions, domestic difficulties or any other private matters relating to the patient/client which have been disclosed to staff or persons associated with the Interlake-Eastern RHA. GA-7-F-6131 PHIA Education Document Pledge of Confidentiality Revised: May 26, 2023 Page 2 of 7 DEMOGRAPHIC INFORMATION  Means an individual’s name, address, telephone number and e-mail address. If information is demographic or his or her PHIN, it can be used to confirm eligibility for health care or payment for health care, verify the accuracy of the demographic information or PHIN, used to collect a debt the individual owes to the trustee, to verify the individual’s eligibility for a program services or benefit, and to assist police in locating an individual reported as being missing. While you are performing your duties with the Interlake-Eastern RHA, you are responsible to:  Keep all patient and client personal health information confidential and private. Do not discuss any patient or client information with anyone who does not need to know this information to do his or her Interlake-Eastern RHA job.  Do not share any patient or client personal health information or any other information provided to you:  In the presence of someone who does not need to know this information  In public places, (i.e., cafeteria, elevators, off premises)  You are required to ensure that all personal health information is properly secured and maintained to protect its confidentiality and to ensure that it is safe from accidental loss or destruction.  Authorized personnel who need to transport personal health information outside the Interlakeu0002Eastern RHA’s premises are required to store laptops, charts, or files in the trunk of their vehicle during transportation and must never leave this information in the trunk of a vehicle in an area of high risk of theft.  All confidential material must be disposed of by an approved method (i.e. shredding).  Anyone faxing personal health information needs to take precautions by using an approved fax cover sheet which clearly indicates that the fax contains privileged or confidential information, that unauthorized disclosure is prohibited, and that the sender should be notified immediately and the original destroyed in the event that it is received by someone other than the intended recipient.  If you are not sure what is the appropriate thing to do in a specific situation, discuss it with your supervisor, manager, site Privacy Officer, or the Interlake-Eastern RHA Regional Privacy Advisor at 785-7240.  Report all suspected breaches of confidentiality immediately to your supervisor/manager. The supervisor/manager must report the suspected breach to the Regional Privacy Advisor in a timely manner and complete an occurrence report. A Breach of Confidentiality Occurs When:  Information is accessed when you don’t need it to do your job.  Personal health information is shared with another employee who does not need it to do their job.  Personal health information is shared with someone outside of the Interlake-Eastern RHA who is not authorized to know the information.  Where consent is required and there is a lack of consent from the patient or authorized representative to share the information.  Patients or clients are identifiable when information is disclosed and patient identification is not authorized. IF a breach of confidentiality is confirmed, discipline may include:  Verbal warning  Written warning  Suspension  Termination of employment GA-7-F-6131 PHIA Education Document Pledge of Confidentiality Revised: May 26, 2023 Page 3 of 7 If convicted of an offence under PHIA, the courts may fine you up to $50,000. A confirmed breach of confidentiality may be reported to the individual’s professional regulatory body. PHIA Policies You are required to have read and understand the following Interlake-Eastern RHA PHIA policies. These policies are summarized below. The complete policies are found in the Interlake-Eastern RHA General Administration Manual, Section 7. Confidentiality of Personal Health Information GA-7-P-50  To ensure that personal health information is protected so that individuals are not afraid to seek health care or to disclose sensitive information to health professionals.  To ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the Interlake-Eastern RHA.  All employees and persons associated with the Interlake-Eastern RHA are required to sign a Personal Health Information Pledge of Confidentiality (Appendix A) after having read the PHIA Education Document provided to them.  All employees are required to attend a supplemental PHIA education session provided at regional orientation.  All employees are responsible for protecting the security of all personal health information (oral or recorded in any form) that is obtained, handled, learned, heard or viewed in the course of his/her work or association with the Interlake-Eastern RHA.  Use or disclosure of personal health information is acceptable only in the discharge of one’s responsibilities and duties (including reporting duties imposed by legislation) and based on the need to know. Discussion regarding personal health information shall not take place in the presence of persons not entitled to such information or in public places (elevators, lobbies, cafeterias, off premises, etc.).  Unauthorized use or disclosure of confidential information may result in disciplinary action up to and including termination of employment/contract/association/appointment. Access to Personal Health Information GA-7-P-52  The provisions of The Mental Health Act (Manitoba) take precedence over any conflicting provisions in The Personal Health Information Act.  Individuals have the right to examine and receive copies of their personal health information.  Requests for access to information should be in writing. A Request to Access Personal Health Information form is available for completion (attached to Policy GA 7-52).  Responding to requests for personal health information regarding care currently being provided:  Where a request to examine Personal Health Information is about a hospital in-patient, a member of the Health Care Team or designate shall be present and make the Personal Health Information available for examination only within 24 hrs. after receiving the request. Copies requested must be provided as soon as reasonably possible.  Where a request is from an individual who is not a hospital in-patient, a member of the Health Care team or designate shall make the Personal Health Information available for examination and if requested, a copy of the information must be provided to the requestor within 72 hrs. after receiving the request.  All other requests for information must be provided within 30 days.  Privacy Officers or designates coordinate requests for access to information.  Health care providers may show or share copies of personal health information to clients during assessment, consultation, care and treatment. Access must be documented on the health record.  The request and response for personal health information shall be included in the client’s health record. GA-7-F-6131 PHIA Education Document Pledge of Confidentiality Revised: May 26, 2023 Page 4 of 7  Requests for personal health information may be refused for reasons specified in The Personal Health Information Act. Collection of Personal Health Information GA-7-P-54  Collect only as much personal health information as needed to do your job.  Inform the individual why you are collecting the information and with whom the information may be shared.  Collect information directly from the individual. The exceptions are listed within the policy.  Collect information in a manner and location that protects the confidentiality, security and integrity of that information.  A trustee shall inform the individual of the purpose for collecting information. This may be done by posting notices within the health care facility and/or providing individuals with a brochure. Correction of Personal Health Information GA-7-P-55  Requests for correction of personal health information must be made in writing to the Privacy Officer or designate using the standard correction form or in a covering letter which includes the same information. Disposal of Confidential Material, Including Personal Health Information GA-7-P-56  Confidential material must be disposed of by supervised incineration, shredding or otherapproved methods. Use and Disclosure of Personal Health Information GA-7-P-57  Use is revealing personal health information to someone within the Interlake-Eastern RHA.  Disclosure is revealing personal health information to someone outside of the Interlakeu0002Eastern RHA.  Before using or disclosing health information, reasonable steps must be taken to ensure the information is accurate, up to date, complete and not misleading.  Use of personal health information is limited to “the need to know” for your job.  Requests for disclosure of personal health information are coordinated with the Privacy Officer or designate.  A record of all personal health information disclosed shall be kept on the health record. A Record of Disclosure of Personal Health Information must be completed for every disclosure (see Policy GA 7-57).  The individual’s consent is required to disclose personal health information except under circumstances listed in this policy.  Personal health information may be disclosed without consent if authorized or required to do so by an enactment of Manitoba or Canada, for example, The Child and Family Services Act, The Fatality Inquiries Act, The Missing Persons Act and The Gunshot and Stab Wounds Mandatory Reporting Act.  PHIA allows disclosure to any person requesting information such as the client’s name, condition and location (as long as the location does not reveal specific information about the individual) and provided that such disclosure is not contrary to the express request of the individual or his or her representative.  PHIA allows for demographic information or PHIN to be used to confirm eligibility for health care or payment for health care or verifying the accuracy of the demographic information or PHIN. Security and Storage of Personal Health Information GA-7-P-60  Security safeguards shall be in place to protect personal health information, i.e., locked cabinets, restricted access, security clearances, and passwords.  Users must log off their computers when they leave the workstation.  Computer users must not share their user IDs and passwords.  Personal health information shall not be transmitted via e-mail outside the Interlake-Eastern RHA network. GA-7-F-6131 PHIA Education Document Pledge of Confidentiality Revised: May 26, 2023 Page 5 of 7  Files containing personal health information will be kept in a designated secure storage area and not left unattended on desktops.  Health care providers removing personal health information from the premises on authorized business shall ensure the secure storage of the information at all times. Transmission of Personal Health Information Via Facsimile GA-7-P-61  Use the Record of Disclosure of Personal Health Information and a fax cover sheet whenever faxing personal health information.  The sender is responsible for the security of all personal health information being sent by fax.  Ensure the fax number is correct and the fax machine is located in a secure place. A confirmation sheet must be kept for all personal health information sent via fax.  A guideline is available for use and is attached to this policy. Retention and Destruction of Personal Health Information GA-7-P-65  Personal health information will be retained as per retention periods outlined in the policy. Disclosure of Personal Health Information to Police GA-7-P-66  The Interlake-Eastern RHA will only disclose personal health information to the police which is maintained and collected by the Interlake-Eastern RHA in accordance with PHIA and the regional policies related to PHIA.  Police are required to obtain consent for disclosure of personal health information from the individual the personal health information is about or from a person permitted to exercise the rights of that individual. If the police do not have such consent, a subpoena, warrant, or court order is required.  During normal business hours requests for disclosure of personal health information shall be forwarded to the site Health Information Services Department for processing. Requests will be reviewed to determine the urgency of the request and will be processed accordingly.  After normal business hours, requests for disclosure of personal health information must be discussed with the Clinical Team Manager or management designate who is on call. If the circumstances are not considered to be urgent, the police should be advised to contact the site Health Information Services Department on the next business working day. The only urgent request from Police will be regarding the Missing Persons Act.  Under The Missing Persons Act Police may request access and/or copies of information via a Record Access Order or Emergency Demand when they have a reported missing person. They may also request access to information on a person who may be accompanying the missing person. A guideline is available for reference. Personal Health Information Disclosure Due to Risk of Serious Harm GA-10-P-300  In compliance with provincial legislation and MHSAL policy, all trustees/health professionals are to follow the processes outlined in the policy for the determination, disclosure, and documentation of an individual’s personal health information related to the risk for serious harm to an individual and/or public health or public safety.  Individuals seeking health related services are encouraged and supported to provide consent to disclose PHI when there is an assessed risk of serious harm to the individual and/or public health or public safety.  An individual’s consent to disclose PHI remains best practice. PHI belongs to the individual and trustees are entrusted to use it appropriately. Where a risk of serious harm has been identified through assessment and the individual does not consent to the disclosure of relevant PHI to mitigate this risk disclosure may occur to an identified family member or natural support individual.  Determination of risk must not remove an individual’s basic rights and dignity to determine their own lifestyle choices and acceptable personal risks. Self-determination and personal autonomy are integral principles of personal recovery.  Discussions to build natural supports and preferred contacts into the individual’s profile should be asked for and be part of every episode of care. GA-7-F-6131 PHIA Education Document Pledge of Confidentiality Revised: May 26, 2023 Page 6 of 7  Collaborative decision: When risk is not immediate, the determination to disclose PHI without consent in order to lessen risk of serious harm is reviewed by at least two trustees/health professionals within the interdisciplinary care team.  The decision to disclose PHI is clearly determined based on the individual’s needs and best interests. Disclosure is never considered solely or principally from the perspective of risk mitigation to the health professional.  Once the risk has passed, the disclosure of further PHI without consent is no longer authorized. Data Collection and Research Activities GA 7- P-95  Personal health information may be disclosed for health research after approval from the Institutional Research Review Committee or designate.  Consent will be obtained from the individual when personal health information will be disclosed. Disclosure of Personal Health Information to Religious Organizations GA-7-P-49  Notices must be posted to inform hospital in-patients and residents of personal care homes that their names, condition and location may be provided to a representative of their religious organization. Notices will also advise of the ability to object to the disclosure of their information.  The Spiritual Care Coordinator(s) will provide sites with a list of religious organizations and their representatives that may receive this information.  A consent to visitation by spiritual representatives form will be completed for every patient at sites that do not have 24 hr. admitting coverage. Sites that have 24 hr. coverage will record this information in their ADT system upon admission. Disclosure of Personal Health Information to Affiliated Foundations GA-7-P-47  Hospitals and personal care homes may disclose an individual’s name and mailing address, if they have received services from the hospital/personal care home, to a charitable fundraising foundation affiliated with the health care facility unless: 1. The individual has objected to the disclosure 2. The individual has died while in the hospital/personal care home 3. The individual is under the age of 18.  Notice must be provided to individuals advising that their names and addresses may be provided to the fundraising foundation affiliated with the facility. Notices will also advise of the ability to object to the disclosure of their information

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Health Care Delivery Partners

These organizations manage personal care homes within Interlake-Eastern RHA. Please visit their respective websites for job opportunities.

A photo of the exterior of the Betel Personal Care Home in Gimli.

Betel Personal Care Home – Gimli

96 1st Ave, Gimli, Manitoba

A photo of the exterior of the Betel Personal Care Home in Selkirk.

Betel Personal Care Home – Selkirk

212 Manchester Ave, Selkirk, Manitoba

A photo of the exterior of the Extendicare red river Place in Selkirk.

Extendicare Red River Place – Selkirk

133 Manchester Avenue, Selkirk, Manitoba

Tudor House Personal Care Home

300 Tudor Road, Selkirk, Manitoba

The first baby of 2024 has arrived in Interlake-Eastern Regional Health Authority.

Safia Sharif and her husband Talal Tasse of East St. Paul welcomed their daughter, Reham, at 11:14 p.m. New Year’s day at Selkirk Regional Health Centre.

Weighing seven pounds and 15 ounces, she is the Tasse family’s third child. Excited to meet their baby sister were brother Zyad, 10, and sister Reem, 9.

The Tasses said their experience in the obstetric unit was unsurpassed.

“The staff were very helpful. It was quiet and this has been the most comfortable room for us,” Sharif said.

Tasse noted the attentiveness of staff.

“Whenever she was uncomfortable, there was always someone there to take care of her,” Tasse said.

Chair of the Selkirk Hospital Gift Shop volunteers, Betty Milkowski, maintained a tradition by gifting Reham’s family with a hand knit outfit and blanket, diapers, a hamper, playpen and other items to celebrate the arrival the first baby to arrive at the health centre. She said the volunteers make the New Year’s baby gift tradition possible.

“The most important thing is all the work that the volunteers do to help us. They make it possible for us to donate and help. This has been going on since the first hospital was built in Selkirk and the original ladies auxiliary was founded. We extend our best wishes to the family,” Milkowski said.

Dr. Jennifer Preun attended the delivery. In 2023, 444 babies were born at Selkirk Regional Health Centre. That’s an increase over the 397 babies born in 2022. Anyone interested in delivering with Selkirk’s obstetrics unit is invited to call 204.482.5800 for more information and to arrange a tour of the facility.

New Year's baby 2024 - family photo — Interlake-Eastern Regional Health Authority’s first baby of the year (left to right): Talal, Zyad, Safia with Reham, Reem and grandmother Maria.

Chair of the Selkirk Hospital Gift Shop volunteers, Betty Milkowski, with some of the items the volunteers gave to the family of Selkirk Regional Health Centre’s New Year’s baby.

As Manitoba sees increasing respiratory virus cases in health-care facilities, Dr. Brent Roussin, chief provincial public health officer, and Health Minister Uzoma Asagwara are asking people to get their flu and COVID-19 shots. Watch the media conference

Visit Assiniboine Community College website for this annoucement.

The Horizon Health Network (HHN), Maritime SPOR Support Unit (MSSU), and University of New Brunswick – Centre for Research and Integrated Care (CRIC) is looking for participants for the Compensation-Related Barriers and Facilitators to Patient Engagement in Canadian Academic Health Research Study. It is an opportunity to share their experiences with what works and what does not work for compensating patient partners, and how this affects inclusion. It is very important that to from a wide range of individuals in the following fields:

Health researchers
Canadian Institutes of Health Research (CIHR) staff
Administration & finance staff at universities across Canada
Patient partners in academic health research

Individuals who fit the criteria above may complete a pre-screening survey to determine their eligibility to participate in the virtual focus group or interview for the study.

Contact Sam to participate: [email protected] or (506) 566-2728

Please let us know if you require any accommodations to participate.

If you have any questions, please do not hesitate to reach out to Samantha.Fowler@HorizonNB.ca or (506) 566-2728. If this email is better suited to someone else in your community, or if you would like to share this with another organization, please feel free to forward this along or let me know and I will reach out to them.

This study has been reviewed by the research ethics boards at the University of New Brunswick (File# 2023-037) and Horizon Health Network (File# 2023-3217)

Please see public notice updated here.

The Prawda Outreach Primary Care Clinic is temporarily closed due to the sale of the building. We are working with community to find a new location to hold the clinic. In the meantime, please make an appointment at Whitemouth Clinic by calling: 204-348-2291

Please be advised that tomorrow, Tuesday, Nov. 7 there is an all-day power outage scheduled for the Lundar PCH and clinic/community health office. This means that there will not be phone and internet services. The PCH will continue to have limited power to keep residents and staff comfortable. The clinic and community health office will be closed. Phones and emails will not be answered. Please call back on Wed., Nov. 8.

This power outage is necessary for updating the generator onsite.

Selkirk QuickCare Clinic is closed Sunday, November 5th. We apologize for the inconvenience and will reopen on Monday, November 6. Click for clinic details.

Interlake-Eastern RHA’s virtual Annual General Meeting on October 10, 2023 saw just over 130 staff and community members login virtually for a review of activities and upcoming priorities.

Vice chair of the board of directors, Cyndi Typliski, was the master of ceremonies. The meeting opened with a prayer from Gwen Traverse, director of health, Pinaymootang First Nation and welcome from Robert Maytwayashing, Indigenous human resources development officer.

Board chair Michele Polinuk talked about adapting after the pandemic and she outlined the board’s governance structure and the progress towards achieving the goals of the RHA’s 2021-2028 strategic plan. She also announced the four winners of the Chair’s Award for Excellence in Customer Service.

“Staff members submitted 21 outstanding nominations this year and every one of these people reflects the culture we’d like to build in this organization,” Polinuk said.

To the winners Polinuk said, “How you choose to show up to work, what you bring to your workplace, and how you make the people around you feel good is inspiring to us all!”She recognized the following staff members:

Clinical team manager Clayton Fisher at Lac du Bonnet’s personal care home is supportive and caring towards residents and staff, as well as being professional and knowledgeable.

Val Kozyra, administrative assistant at Rosewood Lodge personal care home in Stonewall, embodies the region’s mission and values in her interactions with the public and colleagues. Her calm, positive and helpful demeanor is appreciated.

Licensed practical nurse Allison Maki works at Lac du Bonnet Personal Care Home. A proponent of learning what is important to residents and engaging them through their interests, Allison started out as a health-care aide and enrolled in the licensed practical nursing program to come back to work as a nurse.

Glenn Shymko, regional manager of facilities management and capital planning, goes out of his way to make things happen, even with short notice. He is reliable and capable in his behind-the-scenes work.

Chief executive officer, Marion Ellis, was joined by the RHA’s senior leadership team that included Paul Barnard, Tanya Cheetham, Kate Hodgson, Dr. Charles Penner, Katherine Podaima and Julene Sawatzky, to give an overview of the region’s activities this past year and touch on the upcoming priorities.

Other speakers included Dr. Tim Hilderman, medical officer of health for Interlake-Eastern RHA. Presenting the finance report were Murray Werbeniuk, chair of the finance committee of the board, and Lorianne Kowaliszyn, IERHA’s regional lead of corporate services and chief financial officer.

Receiving the CEO Award for Community Leadership was Suzanne Nicolas, dean of the school of nursing at Assiniboine Community College. The award recognized Nicolas’ commitment to providing locally accessible education opportunities within the region.

A recording of IERHA’s AGM and the IERHA 2022-2023 Annual Report can be accessed at www.ierha.ca under “About us” and “Annual General Meeting”.

Photo Cutline: Interlake-Eastern RHA’s board of directors hosted the 2023 Annual General Meeting on October 10,2023.

Interlake-Eastern Regional Health Authority (RHA)has recently received acknowledgment that it is continuing to deliver health care that adheres to internationally recognized standards of quality and safety. Accreditation Canada has granted “Accredited” status to Interlake-Eastern RHA.

Surveyors met with staff and community members over a six-day period in June to assess over 3,100 criteria. As part of the survey, Interlake-Eastern RHA sites were assessed by a team of surveyors who work in the field of health-care in facilities all over Canada. In the accreditation report, surveyor observations reflect: “Remarkable staff going above and beyond” and “Clients are genuinely happy and feel well cared for.”

Interlake-Eastern RHA’s board chair, Michele Polinuk says she’s proud of the work.

“The region and staff are all still adapting to a post pandemic world,” says Polinuk. “We have come a long way in that time and I commend our staff on their hard work using required operating procedures that focus on patient safety and quality care.”

A team of surveyors from Accreditation Canada last visited Interlake-Eastern RHA in 2019 as part of a four-year accreditation review cycle.

Accreditation Canada is a not-for-profit organization that is dedicated to working with patients, policy makers and the public to improve the quality of health and social services for all. Providing organizations with an independent, third-party assessment, Accreditation Canada evaluates organizations on standards that reflect internationally accepted best practices.

The Accreditation Canada report and executive summary are posted online. Visit Publications & Reports – Interlake-Eastern RHA (ierha.ca) and click Accreditation reports to see the latest report.

Please click here to read the second provincial respiratory virus update.