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Health Care Documents

Both an “Enduring Power of Attorney”, and a “Healthcare Directive” are tools designed to help you should the time comes when you can’t make decisions for yourself.  However, they are useful for completely different reasons. You will likely decide that you need them both.

Enduring Power of Attorney

By appointing an “Enduring Power of Attorney”, you are choosing someone (or a few people) to manage your financial affairs for you if you are unable to make these decisions.  Your “attorney” can pay your bills, manage your investments, ensure your insurance is in order, and your property is kept safe. They can also take care of your income taxes and apply for your benefits on your behalf.  If you need an alternate housing arrangement, they can make the necessary financial arrangements. The focus is strictly on your financial assets.

Healthcare Directive

A Healthcare Directive form (also called a “Living Will”), allows you to appoint a “Healthcare Proxy”; this is a person (or a few people) who will make your healthcare decisions for you, if you are no longer able to make decisions for yourself.  Based on conversations you’ve had in advance, and on directions you’ve documented on the form, your proxy will make decisions about what kinds of treatment and how much treatment you want. Your proxy may work with the healthcare team to make decisions about specific treatments, surgeries, end-of-life care, and assisted living arrangements. The health-care directive form is free, and can be printed from the provincial government website.

Not Just for the Elderly

Considering that 11% of seniors have Alzheimer’s dementia, having both documents is a wise move.  But they aren’t just for seniors; any kind of traumatic accident or illness can impede your decision making temporarily or permanently (such as an unexpected stroke, or a head injury in a traffic accident, a fall, or an act of violence). By preparing in advance, you will ensure that your health and financial decisions will be made by someone you trust, and according to your wishes.

So how do you go about arranging these documents?

You can download the health care directive form here: 
https://www.gov.mb.ca/health/documents/hcd.pdf (English)

https://manitoba.ca/health/documents/hcd.fr.pdf (French)

As for the Enduring Power of Attorney, there is no required or standard form. Forms are available at stationery stores or on-line, or a lawyer can make one for you. Experts recommend seeing a lawyer prior to preparing or signing a power of attorney to obtain advice about the form it should take, what it should include, and who you should appoint to act on your behalf.

More Information

If you are ready to move forward with one or both documents, but you want to do a little more reading, here are some resources for you:

Income tax documents:

Income tax resources

  • For low-income Manitobans, information about the Community Volunteer Income Tax program is available at www.gov.mb.ca under the residents’ portal.
  • A 24-page plain language booklet called Get Your Benefits (https://www.edu.gov.mb.ca/benefits/index.html) lists many benefits and programs that Manitobans may be eligible for.
  • More income tax information is also available on the Government of Canada website at www.canada.ca. Information about free tax clinics is available at www.canada.ca/taxes-help.
  • In the Interlake-Eastern region, most communities host a Community Volunteer Income Tax Program, where people with a simple tax situation and modest income can get their taxes done for free. To find a program in your area, visit https://www.ierha.ca/programs-services/life-style/get-your-benefits/ . Many Seniors Resource Councils participate by acting as a drop-off depot for volunteer tax filers.
  • For those without a local Community Volunteer Income Tax Program, Community Financial Counselling Services (CFCS) offers tax services both virtually and over the phone. CFCS also offers free and confidential financial counselling/coaching, help accessing benefits and counselling for individuals and families impacted by gambling. Visit https://www.cfcs.mb.ca/ or call toll-free 1-888-573-2383 to learn more and access their services.

Respectful Workplace Complaint

Interlake-Eastern RHA is an active participant in provincial initiatives to improve equity for Indigenous, Black and Racialized individuals and communities by improving access and experience across our health system while making steps toward better health outcomes.

Interlake-Eastern RHA is an active participant in provincial initiatives to improve equity for Indigenous, Black and Racialized individuals and communities by improving access and experience across our health system while making steps toward better health outcomes.

Interlake-Eastern RHA is an active participant in provincial initiatives to improve equity for Indigenous, Black and Racialized individuals and communities by improving access and experience across our health system while making steps toward better health outcomes.

  1. The filing of this complaint does not guarantee that an investigation will occur. The complaint will be reviewed and an assessment made by the employer as to whether an investigation is warranted and/or whether an informal resolution process should be pursued.
  2. This document and any attachments that you provide in the course of filing a complaint will be held in confidence. The complaint form and its attachments may be disclosed to the respondent named in the complaint and to the investigator appointed to assist with the resolution of this complaint, as outlined in the policy procedures.
  3. Filing this complaint in no way limits your ability to consider other options such as a complaint under the Human Rights Code of the filing of a grievance under a collective agreement.

Renovating E.M. Crowe Memorial Hospital’s Emergency Room

E.M. Crowe

Physician, staff and community input:

Feedback from residents and staff is influencing the design of the emergency department renovations. Feedback was captured through a public survey that generated 142 responses as well as in-person information sessions in Eriksdale on March 6, 2025 with approximately 150 staff members, physicians and members of the public.

Community based comments are being integrated into designs to ensure the needs of area residents and staff are reflected and that the new space enhances patient care.

Six themes have arisen from feedback collected. The following is a summary of feedback received. Project scope allows for focus on structural elements of the renovations:

1. Facility & infrastructure improvements

Streamline entry, waiting, and ER pathways • Separate and clearly mark entrances: dedicated ER, visitor and ambulance entrances • Proximity and visibility: ER should be closer to nursing stations for better monitoring • Improved signage and wayfinding: better directional signage • Expanded ER space: larger treatment areas and an increase in patient rooms/beds • Waiting area enhancements: more seating, privacy, and comfort features.

2. Privacy & safety measures

• Increased patient privacy: separate areas for ER patients, visitors, and grieving families • Dedicated family and grieving spaces: safe, private rooms for families in distress • Enhanced security features: secure nurse stations, emergency call systems and isolation areas for crisis patients

3. Staffing & medical services

• More staff needed • Improved staff workspaces: larger workstations, better break rooms and overnight staff accommodations • Extended ER hours: many respondents requested 24/7 ER operation • Recruitment and retention efforts: competitive wages, incentives and staff housing solutions needed

4. Technology & equipment upgrades

• Modernized medical equipment: Investment in new diagnostic tools and imaging systems • Technology integration: implementation of digital systems • Better resource allocation: improved lab and diagnostic services for faster patient care

5. Patient experience & comfort

• Better waiting conditions: separate waiting rooms for critical and non-critical cases • Entertainment and transparency: TVs, wait time displays and better communication for patients • Improved accessibility: wider doorways, wheelchair accessible bathrooms and better patient movement/flow.

6. Operational & long term considerations

• Future-proofing the ER: design considerations for future healthcare needs and community growth • Community-centered decision making: strong demand for ongoing community consultation • Balancing renovation and staffing issues

Emergency Response & Vulnerable Worker Self Declaration

If you need assistance in the event of an emergency situation due to being disabled by one or more barriers in the workplace, or a vulnerable worker we would like to work with you to develop an individualized emergency response plan that will meet your needs.

Please Note: that at this time we do not need to know the details of your medical condition or disability, only the kind of supports you may need. The information provided will be kept confidential. A member of Occupational Safety & Health (OSH) will contact you if you self-declare. The next step would be to work together on a plan.

Please Note: you will need to provide consent for us to share pertinent details, strictly on a need to know basis. For Example: if you need another person to assist you during an emergency, we would request that you allow us to share the relevant information with that manager, co-workers, or fire wardens as applicable.


Request to Conduct Research

Interlake-Eastern RHA supports and promotes research that contributes to the advancement of health care. If you are affiliated with a research project and you are seeking engagement with our patients, clients residents or staff, please fill out the following form.


MPox (Monkeypox)

  • Mpox is caused by the monkeypox virus (MPXV), an Orthopoxvirus related to vaccinia, cowpox, and variola (smallpox) viruses. It can cause a painful rash, enlarged lymph nodes, fever and other symptoms. Most people fully recover, but some get very sick.
  • For the most current and up to date information, including vaccine eligibility, see the Mpox website. 
  • Preventive immunization for eligible people can be booked by contacting your Community Health Office.

French Language Services Questionnaire

The Interlake-Eastern Active Offer Policy states that the Interlake-Eastern Regional Health Authority shall ensure that health services are actively offered in both Official Languages to the extent possible in those areas where the French-speaking population is concentrated, in accordance with the Manitoba French Language Services Policy and the Interlake-Eastern French Language Services Plan.

Please complete the following if you have received health services in one of our designated areas (St. Laurent; Powerview-Pine Falls/RM of Alexander).


Regional Orientation Onboarding


Pledge of Confidentiality


Employee ID Tag Request

Employee ID Tag Request

"*" indicates required fields

EMPLOYEE INFOMATION

Legal Name*
(as it appears on your SIN card)

SHIPPING CONTACT & ADDRESS INFORMATION

(please complete in full to avoid delivery delays & returned mail)

TAG INFORMATION

Tag request for:*
Badge type:*
  • Lanyard or Clips are provided for NEW & LOST IDs, or if they are damaged
  • A non-refundable $20 fee. processed via payroll deduction for replacing LOST IDs
  • Damaged IDs must be returned to ID Badge Requests at: Corporate Office (please include this form)
  • Old IDs must be returned to Badge Requests at: Corporate Office (please include this form)
How would you like your name to appear on you ID
ID Bagde Image
DO NOT use abbreviations for Position

Accepted file types: jpeg, jpg, png, bmp, gif, Max. file size: 10 MB.
This field is for validation purposes and should be left unchanged.

Employee Demographics

Below please find additional forms and information, please note that these are not required to be completed and submitted unless you choose to do so: 

IERHA Payroll Calendar

TD1 Form – Provincial

TD1 Form – Federal

Guide To Viewing Pay Statements Online

Five Dollar Club Sign Up

Manitoba Blue Cross iCBT Information Sheet

How to Apply for Jobs on QSS

Mental Health Test Questionnaire


Well Wishes

A photo of a white wall with pinecones, snowflakes and pine tree leaves.

We welcome family members and friends to send well wishes to patients in hospital. Please use the form below to identify your message and staff in facility will print and deliver (and read if needed) your message to your intended recipient. An asterisk beside a field means it is required information.

We strive to distribute messages received during working hours (Monday to Friday, 8 a.m. to 3:30 p.m.) on the same day. After hours messages will be delivered the next day and messages received on the weekend will be delivered Monday. Statutory holidays will also affect timing of message delivery. 

PLEASE NOTE: Messages will not be forwarded in the event of a patient’s discharge or if no patient can be identified based on the information provided. This site is intended for the purposes of delivering well wishes only to hospital patients. We can not reply to patient inquiries through this website nor will we deliver messages sent for: conducting personal business, containing or requesting diagnoses and/or treatment information; business/vendor solicitations; questionable content given these parameters.

Please contact the hospital where the patient is admitted for all patient inquiries.


Well Wishes

"*" indicates required fields

Patient's Name*
Name of hospital where patient is currently located:*

NOTE: It is best to write your note in a word processing program and then copy and paste your text here as you won’t be able to see all of your words at one time in this field.
This field is for validation purposes and should be left unchanged.

Compliments & Concerns

Elderly man with glasses and white beard showing a small girl with light-coloured hair something on his finger. She is sitting on his lap and wearing a light grey collared shirt, an elderly lady with light-coloured hair looks at his finger as well in the background, they are sitting on a deck overlooking a body of water

Do you have something to say about the healthcare services you have received in our Region? Do you have a question, a compliment or a concern?

We are here to listen and help

The Patient Relations department gives patients and families an opportunity to give feedback about their healthcare experience. We can help resolve concerns, or navigate the healthcare system. If your concern is regarding a loved one, we may need their consent to look into the matter.

If you are comfortable, talk to your care team

They know you best, and they may be able to address your concerns quickly.  You can talk to your doctor, nurse or the unit manager.

They know you best, and they may be able to address your concerns quickly.  You can talk to your doctor, nurse or the unit manager.

If you need help, or are not comfortable discussing matters with your team, you can contact Patient Relations.

Your concerns will be taken seriously. Some concerns can be resolved quickly, others may take time. During this process, you will receive regular contact from our office.  The lessons learned from the process help improve the quality of patient care in our Region.

We can be reached at  1-855-999-4742 or  [email protected].

Or fill in our fillable form below.

Does your concern involve Emergency Response Services or Diagnostic Services through a medical laboratory?

Please contact: Shared Health Patient Relations  204-787-2704 or  [email protected]

We try to return all calls within three business days. You can help by leaving your name, contact phone number, email and details of your concern including the facility where you received care.


Compliments and Concerns

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